This policy explains what personal data Plumb Buster collects when you use this website, what we do with it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018). Plumb Buster is based at 11 Drake Road, Crawley, West Sussex RH10 5NG. If you have questions about this policy, email info@plumb-buster.com.
What we collect
When you use the contact form on this website, we collect the details you provide: your name, email address, and your message. We also receive basic technical information about your visit through the site’s analytics measurement (see Cookies and analytics below).
How we use your information
We use the details from the contact form only to respond to your enquiry, for example to email you back about the plumbing work you asked about. We do not sell your personal data, and we do not share it with anyone except where we are required to do so by law.
How long we keep your data
We keep enquiry data only for as long as needed to handle your enquiry and any follow-up. Once it is no longer needed, we delete it.
Your rights
Under UK data protection law, you have the right to ask for a copy of the personal data we hold about you, to ask us to correct it if it is wrong, and to ask us to delete it. To exercise any of these rights, email info@plumb-buster.com. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your data.
Cookies and analytics
This website uses cookies. We use Google Tag Manager and Google Analytics 4 (GA4) measurement to understand how visitors use the site and to improve it. You can block or delete cookies in your browser settings; the site will still work, but some features may be less convenient.
